Privacy Policy

​

We are pleased that you are visiting our website and thank you for your interest! Protecting your privacy when using our website is important to us, so please take note of the following information about how we handle your data:

​

1. General Information on Handling Personal Data

You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted by your internet browser and stored in log files, known as server log files, such as the date and time of the access, the name of the accessed page, the amount of data transferred, and the requesting provider. This data cannot be attributed to a specific individual and is only used to ensure the smooth operation of our website and to improve our offerings.

Personal data is collected if you voluntarily provide it to us for contract processing or when opening a customer account. The data collected is shown in the respective entry forms. You can delete your customer account at any time by sending a message to the contact method described below. We store and use the data you provide solely for contract processing. After the contract has been fully processed or your customer account is deleted, your data will be blocked in compliance with tax and commercial retention periods and deleted after these periods expire, unless you have expressly consented to further use of your data or we reserve the right to further data use permitted by law, which we inform you of below.

When you contact us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form is shown in the respective form. This data is stored and used exclusively for responding to your request or for contacting you and for the associated technical administration. Your data will be deleted after your inquiry has been fully processed, provided you request this and there are no statutory retention requirements.

​

2. Disclosure of Personal Data

​

2.1 Order Processing

The personal data we collect is forwarded to the delivery company responsible for shipment as part of the contract processing, provided this is necessary for the delivery of the goods.

Your payment data is forwarded to the authorized credit institution as part of the payment processing if this is necessary for the payment process.

If the delivery of the goods is carried out by the courier DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will provide your email address to DHL prior to the delivery of the goods to coordinate a delivery date or to communicate the shipment status, provided you have expressly consented as follows:

“I agree that my email address may be forwarded to DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) so that DHL can contact me via email before delivering the goods for the purpose of coordinating a delivery date or providing status updates on the shipment. I can revoke my consent at any time.”

Otherwise, we only provide the recipient's name and delivery address to DHL. In this case, it is not possible to coordinate the delivery date in advance with DHL or to receive status updates on the shipment.

 

2.2 Credit or Identity Check

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, “purchase on account” via PayPal, we forward your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to perform a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or, if offered, “purchase on account” via PayPal. The result of the credit check regarding the statistical probability of payment default is used by PayPal to decide whether to provide the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the credit report result, they are based on a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of score values. For further information on data protection, including the information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

​

​

3. Cookies

To make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). You can configure your browser to inform you about the setting of cookies and to decide individually about their acceptance or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

​

4. Further Information and Contacts

You have the right to free information about your stored data and, if applicable, the right to correct, block, or delete this data. If you have further questions about the collection, processing, or use of your personal data, please contact us. The same applies to requests for information, blocking, deletion, or correction of your personal data, as well as revocations of consent. You can find the contact address in our imprint.